[Paraview] Why are certain Paraview users ignored on this list?

[iusadhfoias sidufasipudf]

Dear Utkash,
thanks a lot for filing an issue for my problem with disabled VCR controls.
I have another open question since February:
https://public.kitware.com/pipermail/paraview/2018-February/042028.html I'd
be absolutely happy if you could give a similarly quick reply as you did
for the Catalyst problem. I asked the same question on the developers list,
because I thought it's rather development oriented than a user problem, but
there I am told to be patient since 4 months.

I always simplify my questions to short, minimal examples, that can be
verified or rejected within seconds or minutes. I would be really happy to
contribute to other people's questions on this list. I don't know if you
understand how frustrating it can be, if my only two questions to this list
remain unanswered for weeks and months. It takes days or weeks to find
workarounds for all those ParaView bugs. I would have the time to answer
many, many questions (somewhere below my level of experience, of course) on
this list, if I could expect SOME answer within a week or so like "We are
not interested in this problem" or "Won't fix" or "Yes, this is a bug,
solution may be available in 6 months". But receiving no answer at all
costs all my available time to program some workaraound, although Kitware
might fix the same problem in parallel.

Many thanks,
Jussuf
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