[Paraview] Why are certain Paraview users ignored on this list?

[natorenvliet at gmail.com]

Excellent answer to an important question!

Thanks Utkarsh!!

Sent from my iPhone

On May 28, 2018, at 11:23 AM, Utkarsh Ayachit <utkarsh.ayachit at kitware.com> wrote:

>> However, I can't stop wondering whether it's really the content or how
> well posed a question is and not the names of the users that ask, which
> decides whether they receive an answer or not. I may return to this thread
> later with more examples.
> 
> The short answer is no. There is no organized effort to ignore certain
> users or respond to only certain questions.
> 
> As Mathieu said, this is a community service. Responders are not merely
> Kitware employees but also members of the larger ParaView community.
> Despite everyone's best efforts, we cannot respond to all queries due to
> lack of time. As a result, emails that are a little complex to read, not
> clear what the issue could be etc. tend to go unreplied. Sometimes, it's
> just timing. For example, if emails show up on holidays, then by the time
> people get back to work a new slew of emails take up the inbox and older
> emails may get missed.
> 
> Also, good way to get members to go the extra mile to help with your
> questions is participating in the mailing list yourself. Try responding to
> other users' questions, for example.
> 
> Despite all this, I am sure emails will still sometimes go unanswered. We
> are all human with limited abilities and somethings will slip despite our
> best efforts.
> 
> Utkarsh
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