[vtkusers] [vtk-developers] Getting 0 response for all my questions

Paul Korir pkorir at ebi.ac.uk
Fri Dec 8 04:18:27 EST 2017

Dear Amine,

While Todd's response is logically correct, I think it is heartless and 
undermines the whole point of an open source community.

I can understand your disappointment that you have not received any 
response. It might even be because, as Todd stated, that your queries 
are too broad. However, I think with a bit more info you can put 
yourself if a better position by going through the examples in the now 
freely available documentation 
<https://www.kitware.com/products/books/VTKTextbook.pdf> which is of a 
very high standard. It seems to me that within the documentation you can 
find good enough hints to your questions to solve them or ultimately 
frame them in a way that invites more responses.

Don't despair. Keep at it. For every heartless comment there will be 
some that spur you on to keep going.

Best wishes,

Paul K. Korir, PhD
Scientific Programmer

On 08/12/2017 08:30, Todd via vtkusers wrote:
> Hi Amine
> Since it is a mailing list and not a support service, no one is 
> obliged to respond at all.
> I would suppose your questions are too general.
> On 8 Dec 2017 8:43 p.m., Amine Aboufirass <amine.aboufirass at gmail.com> 
> wrote:
>     Hello,
>     In the last month or so, I have sent over 4 detailed messages with
>     legitimate queries on vtk functionality to the vtk users mailing
>     list, the vtk developers mailing list and also the kitware support
>     line. The kitware support always either 1)  refer me back to the
>     mailing lists or 2) propose paid support. I am getting no support
>     from the users/developers mailing list.
>     Some of the questions I hve been sending include the following:
>       * subject: ExtractByLocation (sent on 01-Dec-2017)
>       * subject: write unstructured grid vtk file to query-able
>         database format (sent in 11-Nov-2017)
>       * subject: trying to extract points by location (sent in
>         11-Nov-2017)
>       *  subject: Extracting selection from UnstructuredGridDataset
>         using python (sent in 16-Nov-2017)
>     I believe my questions are appropriate for the mailing list and I
>     do not understand why they are not getting any response. I have
>     also checked the mailing list options to make sure I am not
>     blocking responses and I don't think I am.
>     Is vtk an open source tool? or does one need to be part of some
>     special community to receive support for basic functionality which
>     comes with the free package?
>     Thanks for your consideration and look forward to hearing from you.
>     Regards,
>     Amine
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