[Paraview] -EXT-Re: Paraview display issue on Windows

Mon May 14 12:00:55 EDT 2018

Hello,
Have the same problems here, 5.2 works fine, 5.5 not.

The proposed remedies don’t work on my machine.

I have windows 7, NVIDIA Quadro K2200 with latest drivers.

Matlab was never installed; in my path I cannot find any reference to Qt (?)

Best regards,
Robert

From: ParaView [mailto:paraview-bounces at public.kitware.com] On Behalf Of Cory Quammen
Sent: 14 May, 2018 07:50
To: 朱君玺 <markzhumi1805 at gmail.com>
Cc: paraview at public.kitware.com
Subject: -EXT-Re: [Paraview] Paraview display issue on Windows

On Fri, May 11, 2018 at 1:52 PM Zhu Junxi <markzhumi1805 at gmail.com<mailto:markzhumi1805 at gmail.com>> wrote:
Hello Cory,

I tried a bunch of different versions and found out that those with Qt5 does not work while those with Qt4 looks fine (i.e., v5.3 and above does not work, the latest version that works is v5.2.0 with Qt4). It seems that it has something to do with the Qt5. I am wondering if other users are experiencing similar issues with Qt5?

Thanks for checking all the versions. We have run into some issues with Qt5, but I had thought we worked through most of them. This is the first we've encountered with completely transparent render windows and translucent UI, hence I was wondering if there was something unique on your system that modified the graphics environment.

As for add-ons, do you have a list of specific add-ons that you are particularly suspicious of? My desktop has a bunch of software installed but they are either work-related (e.g., Matlab) or seemingly harmless (e.g., steam). BTW, I don't have Nahimic sound driver, which I saw other people reporting messing up with Qt.

Unfortunately, I do not. We have steam installed on some systems that run ParaView just fine, so I would be surprised if that were the cause. You could always try removing steam and seeing if ParaView versions 5.2+ work, but that may be more than you want to do.

You mentioned you have Matlab installed. I believe Matlab ships with Qt and it may have put its Qt location in your system PATH environment variable. Try removing (or modifying) your system PATH environment variable so that ParaView won't find Matlab's Qt instead of the Qt version ParaView ships with. Some folks have run into this problem in the past and modifying the PATH was the solution.

Thanks,
Cory

Best,
Junxi

On Thu, May 10, 2018 at 8:36 PM Cory Quammen <cory.quammen at kitware.com<mailto:cory.quammen at kitware.com>> wrote:
On Thu, May 10, 2018 at 11:40 AM Zhu Junxi <markzhumi1805 at gmail.com<mailto:markzhumi1805 at gmail.com>> wrote:
Hello Cory,

Thank you for such a quick reply. I checked the OpenGL entries and it is indeed using the NVIDIA video card. The OpenGL renderer is listed as GeForce GTX1080/PCIe/SSE2. I search online and although people say my i7-6700k processor has a built-in 530 graphics card, I do not see it in the device manager somehow......

Okay, thanks for checking. We have encountered a number of issues with Intel graphics in the last year or so, but driver updates have mainly resolved most of them. That doesn't seem to be the concern here, though.

I have also tried the NVIDIA control panel. I did not find the High performance NVIDIA processer you mentioned in the global settings, but I did change the OpenGL renderer to GTX1080.

That should ensure you are using the GTX1080, but it looks like ParaView already was using it.

However, Paraview still cannot display correctly after applying the changes (so does the 3D Slicer). I am wondering if you need any system logs to diagnose this issue and I would be happy to provide them.

I can't think of any system logs that would help. But there are a couple things you could try.

1). Install an older version of ParaView and see if that works. If it does, that will help us narrow down possible reasons for the transparency you are using. ParaView 4.4 would be a good one to try: https://www.paraview.org/download/

2). Do you have any add-ons to Windows installed that modify the window system in some way? If so, try disabling or uninstalling those.

Thanks, and sorry for the trouble.

Cory

Best,
Junxi

On Thu, May 10, 2018 at 11:22 AM Cory Quammen <cory.quammen at kitware.com<mailto:cory.quammen at kitware.com>> wrote:
Junxi,

Does your system also have an Intel video chip that it may be using? If so, ParaView may not be using your NVIDIA driver. You can check by going to the Help -> About ParaView menu item. What do the Open GL entries say?

To ensure ParaView is using your NVIDIA card, you can try going to the NVIDIA control panel. Under 3D Settings in the panel on the left, click on "Manage 3D settings". On the right side, click on the "Global Settings" tab. Make sure "High-performance NVIDIA processor" is selected. Apply the changes, then run ParaView again to see if the problem is resolved.

Hope that helps,
Cory

On Thu, May 10, 2018 at 10:38 AM Zhu Junxi <markzhumi1805 at gmail.com<mailto:markzhumi1805 at gmail.com>> wrote:
Hello everyone,

I am referred to this mailing list by a developer at the 3D Slicer forum. I installed the Paraview v5.5 (and nightly build of 3D Slicer) and both suffered from the same display issue, i.e., the interface of the software looks semi-transparent, please see attached picture (in case the picture does not show correctly, here is the dropbox link to it: https://www.dropbox.com/s/1bveei3gjg01svb/bbb.png?dl=0). The developer at the 3D Slicer forum said it might be a video card driver issue and that I might get more help here. My computer is a desktop, with only one video card (GTX1080) and the driver version is 397.64 from the Geforce Experience software. The operating system is Windows 10 64 bit with latest April Update installed (I haven't tested Paraview before that...)

[https://discourse-cdn-sjc2.com/standard17/uploads/slicer/optimized/2X/f/f4fb406bea53dee59ca30e2c246f4bc965b6de7d_1_690x478.jpg]

It also happens on 3D slicer nightly build (05/02) (in case it does not show correctly, here is the dropbox link to the picture: https://www.dropbox.com/s/dqj5yh0hcj5ma7v/aaa.png?dl=0):
[https://discourse-cdn-sjc2.com/standard17/uploads/slicer/optimized/2X/b/bd18ca06271d1d3e7f857c357f886e4722b92b24_1_690x432.png]

BTW, when I first got Paraview v5.5 installed, it threw an OpenGL driver error upon launching. Then I updated the video card driver to the latest one and now the error is gone but the interface still seems semi-transparent.....

Any help is greatly appreciated!

Best,
Junxi
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--
Cory Quammen
Staff R&D Engineer
Kitware, Inc.

--
Cory Quammen
Staff R&D Engineer
Kitware, Inc.

--
Cory Quammen
Staff R&D Engineer
Kitware, Inc.
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