[Paraview] Paraview display issue on Windows

Cory Quammen cory.quammen at kitware.com
Thu May 10 20:36:40 EDT 2018


On Thu, May 10, 2018 at 11:40 AM Zhu Junxi <markzhumi1805 at gmail.com> wrote:

> Hello Cory,
>
> Thank you for such a quick reply. I checked the OpenGL entries and it is
> indeed using the NVIDIA video card. The OpenGL renderer is listed as
> GeForce GTX1080/PCIe/SSE2. I search online and although people say my
> i7-6700k processor has a built-in 530 graphics card, I do not see it in the
> device manager somehow......
>

Okay, thanks for checking. We have encountered a number of issues with
Intel graphics in the last year or so, but driver updates have mainly
resolved most of them. That doesn't seem to be the concern here, though.


> I have also tried the NVIDIA control panel. I did not find the High
> performance NVIDIA processer you mentioned in the global settings, but I
> did change the OpenGL renderer to GTX1080.
>

That should ensure you are using the GTX1080, but it looks like ParaView
already was using it.


> However, Paraview still cannot display correctly after applying the
> changes (so does the 3D Slicer). I am wondering if you need any system logs
> to diagnose this issue and I would be happy to provide them.
>

I can't think of any system logs that would help. But there are a couple
things you could try.

1). Install an older version of ParaView and see if that works. If it does,
that will help us narrow down possible reasons for the transparency you are
using. ParaView 4.4 would be a good one to try:
https://www.paraview.org/download/

2). Do you have any add-ons to Windows installed that modify the window
system in some way? If so, try disabling or uninstalling those.

Thanks, and sorry for the trouble.

Cory


> Best,
> Junxi
>
> On Thu, May 10, 2018 at 11:22 AM Cory Quammen <cory.quammen at kitware.com>
> wrote:
>
>> Junxi,
>>
>> Does your system also have an Intel video chip that it may be using? If
>> so, ParaView may not be using your NVIDIA driver. You can check by going to
>> the Help -> About ParaView menu item. What do the Open GL entries say?
>>
>> To ensure ParaView is using your NVIDIA card, you can try going to the
>> NVIDIA control panel. Under 3D Settings in the panel on the left, click
>> on "Manage 3D settings". On the right side, click on the "Global Settings"
>> tab. Make sure "High-performance NVIDIA processor" is selected. Apply
>> the changes, then run ParaView again to see if the problem is resolved.
>>
>> Hope that helps,
>> Cory
>>
>> On Thu, May 10, 2018 at 10:38 AM Zhu Junxi <markzhumi1805 at gmail.com>
>> wrote:
>>
>>> Hello everyone,
>>>
>>> I am referred to this mailing list by a developer at the 3D Slicer
>>> forum. I installed the Paraview v5.5 (and nightly build of 3D Slicer) and
>>> both suffered from the same display issue, i.e., the interface of the
>>> software looks semi-transparent, please see attached picture (in case the
>>> picture does not show correctly, here is the dropbox link to it:
>>> https://www.dropbox.com/s/1bveei3gjg01svb/bbb.png?dl=0). The developer
>>> at the 3D Slicer forum said it might be a video card driver issue and that
>>> I might get more help here. My computer is a desktop, with only one video
>>> card (GTX1080) and the driver version is 397.64 from the Geforce Experience
>>> software. The operating system is Windows 10 64 bit with latest April
>>> Update installed (I haven't tested Paraview before that...)
>>>
>>>
>>>
>>> It also happens on 3D slicer nightly build (05/02) (in case it does not
>>> show correctly, here is the dropbox link to the picture:
>>> https://www.dropbox.com/s/dqj5yh0hcj5ma7v/aaa.png?dl=0):
>>>
>>>
>>> BTW, when I first got Paraview v5.5 installed, it threw an OpenGL driver
>>> error upon launching. Then I updated the video card driver to the latest
>>> one and now the error is gone but the interface still seems
>>> semi-transparent.....
>>>
>>> Any help is greatly appreciated!
>>>
>>> Best,
>>> Junxi
>>>
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>>
>>
>> --
>> Cory Quammen
>> Staff R&D Engineer
>> Kitware, Inc.
>>
>

-- 
Cory Quammen
Staff R&D Engineer
Kitware, Inc.
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