[Midas] FW: Installing Midas

Patrick Reynolds patrick.reynolds at kitware.com
Thu Nov 20 09:28:07 EST 2014


Hi Samira,

I'm unable to reproduce this locally, but here are a few more things we can
try:

1) Yes, you could be seeing the password error message due to another
error. Is there anything in your javascript console?
2) Is there anything in your error log (apache or midas)?
3) What is the SHA of your current git commit?

Thanks,
Patrick Reynolds
Technical Leader
Kitware, Inc.
919 869 8848

On Tue, Nov 18, 2014 at 2:04 PM, Samira <samiras at ece.ubc.ca> wrote:

> Hi Patrick,
>
>
>
> I tried it with different browser, different PCs, different passwords and
> nothing worked. It would be great if you could take a look at it to see
> what controls do you have on the last field of the form (Confirm Password).
> Is it just about password or it could happen if there is any other wrong
> information in the form like incorrect username or password for the
> database, etc.
>
>
>
> Thank you
>
> Samira
>
>
>
> *From:* Samira [mailto:samiras at ece.ubc.ca]
> *Sent:* November-10-14 10:21 AM
> *To:* 'Patrick Reynolds'
> *Subject:* RE: [Midas] FW: Installing Midas
>
>
>
> Patrick,
>
>
>
> I tried it with an 18 character password! Same issue L
>
>
>
> Samira
>
>
>
> *From:* Patrick Reynolds [mailto:patrick.reynolds at kitware.com
> <patrick.reynolds at kitware.com>]
> *Sent:* November-10-14 6:44 AM
> *To:* Samira
> *Subject:* Re: [Midas] FW: Installing Midas
>
>
>
> Samira,
>
>
>
> Could you try with a longer password?
>
>
> Thanks,
> Patrick Reynolds
> Technical Leader
> Kitware, Inc.
> 919 869 8848
>
>
>
> On Fri, Nov 7, 2014 at 3:15 PM, Samira <samiras at ece.ubc.ca> wrote:
>
> Hi Patrick,
>
>
>
> I've sent this email couple of weeks ago, but apparently I sent it to an
> incorrect email address! and I was waiting for your answer J So, I am
> resending it! It would be appreciated if you could help with this problem.
>
>
>
> Thanks again,
>
> ======================================================
>
> Hi Patick,
>
>
>
> I tried another browser but I am having the same issue. I've attached a
> snapshot of the page. Do you have any idea?
>
>
>
> Thanks,
>
> Samira
>
>
>
> *From:* Samira [mailto:samiras at ece.ubc.ca <samiras at ece.ubc.ca>]
> *Sent:* October-07-14 10:53 AM
> *To:* 'Patrick Reynolds'
> *Subject:* RE: [Midas] Installing Midas
>
>
>
> I am using Chrome. I shifted the focus off the confirm password textbox,
> still the same issue! I can try it on another browser.
>
>
>
> Samira
>
>
>
> *From:* Patrick Reynolds [mailto:patrick.reynolds at kitware.com
> <patrick.reynolds at kitware.com>]
> *Sent:* October-07-14 10:48 AM
>
>
> *To:* Samira
> *Cc:* midas at public.kitware.com
> *Subject:* Re: [Midas] Installing Midas
>
>
>
> That's odd, what browser are you using. You also may need to shift focus
> off of the second password textbox before the state change is recognized.
>
>
> Thanks,
> Patrick Reynolds
> Technical Leader
> Kitware, Inc.
> 919 869 8848
>
>
>
> On Tue, Oct 7, 2014 at 1:45 PM, Samira <samiras at ece.ubc.ca> wrote:
>
> Hi Patrick,
>
>
>
> Thanks, it resolved the problem, but I am facing a weird problem when I am
> trying to set up the administrator account, in "*confirm password*" box
> it always says that the passwords are not the same! However I am sure they
> are. Do you have any suggestion?
>
>
>
> Thanks,
>
>
>
> Samira
>
>
>
> *From:* Patrick Reynolds [mailto:patrick.reynolds at kitware.com]
> *Sent:* October-06-14 1:53 PM
> *To:* Samira
> *Cc:* midas at public.kitware.com
> *Subject:* Re: [Midas] Installing Midas
>
>
>
> Hi Samira,
>
>
>
> It appears you do not have the MySQL PDO module installed. Unfortunately,
> we require that module at this time--even when installing on postgres. If
> you're deploying on Ubuntu, this command should fix thing:
>
>
>
> sudo apt-get install php5-mysql
>
>
>
> HTH!
>
>
> Thanks,
> Patrick Reynolds
> Technical Leader
> Kitware, Inc.
> 919 869 8848
>
>
>
> On Fri, Oct 3, 2014 at 8:52 PM, Samira <samiras at ece.ubc.ca> wrote:
>
> Hello,
>
>
>
> We are trying to install Midas in our lab. We have installed all the pre
> requisitions and the Midas itself on a Linux machine, we setup a postgres
> database for it. But we get this error:
>
>
>
>
>
> Do you guys have any idea?
>
> Cheers,
>
>
>
> *Samira Sojoudi*
>
> System Support Analyst
>
> Robotics & Control Laboratory
>
> Electrical and Computer Engineering
>
> University of British Columbia
>
>
>
> [image: cid:234597BF-EC69-49E0-84E1-508985887E13]
>
>
>
>
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>
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