[Dart] Problems adding account

Alex Brooks a.brooks at acfr.usyd.edu.au
Tue Apr 3 18:12:39 EDT 2007


Hi JIm,

> Try logging into the user but use a blank password field.  There is an
> outstanding bug whereby a user's password field gets reset to "" without
> them knowing.

Same thing: error authenticating user.

> As for the routing to a blank page, does your configuration doing any
> redirections from another webserver?

I'm not exactly sure what you mean, but I don't think so.


Alex


> -----Original Message-----
> From: dart-bounces+millerjv=crd.ge.com at public.kitware.com
> [mailto:dart-bounces+millerjv=crd.ge.com at public.kitware.com] On Behalf
> Of Alex Brooks
> Sent: Friday, March 23, 2007 1:26 AM
> To: dart at public.kitware.com
> Subject: [Dart] Problems adding account
>
> Hi,
>
> I'm having problems signing up an account to receive Dart emails.
> We're using Dart version 1.0.7.  This particular server has been
> upgraded all the way from 0.8.5.
>
> The symptom is:
> When I fill in all the details then click 'Create New Account', I get a
> blank page.  If I then try to log in as the user I just added, I get the
> error "Error authenticating user".  And if I then try to add the user
> again, I get "Cannot create user: a user with this email address already
> exists".
>
> Any ideas what's going on, or what I have to do to fix this problem?  I
> checked for some of the obvious stuff like permissions being incorrect
> in the server files, but it looks OK.  We already have a lot of users
> registered and a lot of history stored for that server, so I'm not so
> keen on blowing it away and starting again.
>
>
> Thanks,
>
> Alex
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