[Dart] Problems adding account

Miller, James V (GE, Research) millerjv at crd.ge.com
Tue Apr 3 14:18:51 EDT 2007


Alex, 

Try logging into the user but use a blank password field.  There is an
outstanding bug whereby a user's password field gets reset to "" without
them knowing.

As for the routing to a blank page, does your configuration doing any
redirections from another webserver?

Jim 

-----Original Message-----
From: dart-bounces+millerjv=crd.ge.com at public.kitware.com
[mailto:dart-bounces+millerjv=crd.ge.com at public.kitware.com] On Behalf
Of Alex Brooks
Sent: Friday, March 23, 2007 1:26 AM
To: dart at public.kitware.com
Subject: [Dart] Problems adding account

Hi,

I'm having problems signing up an account to receive Dart emails.
We're using Dart version 1.0.7.  This particular server has been
upgraded all the way from 0.8.5.

The symptom is:
When I fill in all the details then click 'Create New Account', I get a
blank page.  If I then try to log in as the user I just added, I get the
error "Error authenticating user".  And if I then try to add the user
again, I get "Cannot create user: a user with this email address already
exists".

Any ideas what's going on, or what I have to do to fix this problem?  I
checked for some of the obvious stuff like permissions being incorrect
in the server files, but it looks OK.  We already have a lot of users
registered and a lot of history stored for that server, so I'm not so
keen on blowing it away and starting again.


Thanks,

Alex
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